Checkboxes disappearing in column
![NBW501](https://us.v-cdn.net/6031209/uploads/defaultavatar/nWRMFRX6I99I6.jpg)
Hi - We've been using a few checkbox columns for months now without any issues. Today, instead of appearing as the usual checkboxes, are the blue checks have disappeared… Does anyone know what mind be going on? I'm seeing this across several sheets. Appreciate any help!
Best Answer
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Hi everyone
This seems to have been an issue that they are monitoring. See updates here
Hope this helps :-)Marcé Holzhauzen
Dare to try
Answers
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I am having the same issue. Doesn't help resolve it but misery loves company 🤷♀️
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Glad to hear it's not just me! Hopefully someone else will be able to give us some guidance :)
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Hi everyone
This seems to have been an issue that they are monitoring. See updates here
Hope this helps :-)Marcé Holzhauzen
Dare to try -
@MarceHolzhauzen This post says it's been resolved but I'm still having issues and my checkboxes still aren't appearing. Do you know how I follow up on this?
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Hi all,
This was reported to Support on Friday and a fix was implemented to display checkboxes again, however you may need to clear your browsers cache in order for the visuals to come back in your specific view. Here's more information:
Try using an incognito mode to look at the same sheet to see if this makes a difference. If it does, then clearing your browser cache should resolve the issue.
Cheers,
Genevieve -
Hi @NBW501 - just tagging you so you can see Genevieve's response.
Happy to lend a hand if you need more help :-)Marcé Holzhauzen
Dare to try -
Hi @Genevieve P. I did this and it is still not working correctly. Can you advise?
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Yes, me too! I cleared my Browsing History, Cookies and other site date and cached images and files for All Time and im not seeing any changes :-/
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This "fix" is not working for multiple people it seems. Is there an update to opening this ticket back up with the knowledge that the fix didn't work?
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Adding my name to the list where this is still not working. I have also cleared the cache for "all time" but still cannot see the checkmark unless I hover over the cell. This is across multiple sheets.
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I just submitted another ticket and escalated to our support team, so hopefully we'll hear something soon!
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