I have created the following formula to calculate aging for a row that has not been completed:
=IF(AND(HAS([Issue Status]@row, "Pending FWCI Triage", "Pending DC Fix", "Pending Fix", "JIRA Ticket Opened")), [Date Issue Closed]@row = "", NETWORKDAYS(Date@row, TODAY()))
The test criteria I used is the following:
Positive:
Issue Status = Pending FWCI Triage
Date Issue Closed = Blank
Returned Value = 12 (which is correct)
Negative:
Issue Status = Closed
Date Issue Closed = 07/01/24
Returned Value = 12 (It should not have met the criteria to calculate the number of days and should be blank)
I'm not sure if I'm not using the HAS function correctly or if I'm missing something else.
Thank you in advance for any help you can provide.