Meaningful error handling on Dashboard

Sylvia Kay

When there is an error in a dashboard, I see an error message like "Actor ID XXXXX has insufficient access permission to Container ID YYYY, Dashboard cannot be saved." (something along these lines). Nowhere on your website do you explain Container ID, from support I learned it could mean several different things. So to me that error message is frustratingly useless.

How about this instead:

As a user, when I want to save a dashboard with elements on it, and I receive an error message that prevents me from saving the dashboard, it would like Smartsheet to highlight the specific elements on the dashboard that prevent it from saving. Potentially, a note could be displayed (In my case I had a circular reference)

That way I don’t lose all my work because I have no pointer to what is wrong, but can focus on those elements and see what is wrong.