Issue: Access token - email based TOTP login

diacristian

Hi,

It seams that we are the first identifing this issue. Already oppened a case at Smartsheet, is in discussion, for now I don't think they've understood the problem.

OAuth flow is broken with the new emai based TOTP login (TOTP is One Time Passcode, used to login without a password: https://help.smartsheet.com/articles/2483175-email-based-totp ).
When I'm using this login method, I'm not getting the Access token from Smartsheet API.

For now we can still use the login with email/password but they are planning to remove this feature, this year.

Does anybody found a workaround for this? Or does anybody have insights if Smartsheet API team is plannig to fix it?

Thanks,
Cristi

Isaac A.

Hi @diacristian!

I've noticed our Support team is currently investigating your case. Please keep an eye on it for updates. If I get more information sooner, I'll keep you posted.

Cheers,

Isaac.

diacristian

Thanks @Isaac A.
Looking forward for the solution.

Cheers,

Cristian