Read Only Mode

vstr88889

I'm facing a strange issue, i've created a mastersheet with around 5000rwos and 3500rows have data on it and those rows linked to another four sheets for particular data, now if i open my mastersheet it shows "we weren't able to load your sheet's cell links and had to make your sheet read only for now. sorry about the headache! you can view the sheet now or refresh your browser and try again, Regarding this issue i've raised a ticket also and they responded with delete cookies, try new browser, new network, i've tried everything nothing works, if i save the file as a new file the error is gone but i have to relink all 3500x4 cells again (we can do 500links at a time), it's a long process, please help,

becasuse of this lot of problems i'm facing in my company.

Note : i'm currently on business plan with single user, i have admin access for all the sheets.

in smartsheet site they've mentioned like i can use 500,000 inbound and outbound links
Second question - I've used outbound links like 2,48,000/ and inbound links are 48,000, i used cell link option to pull data from the mastersheet, common data i'm pulling from my mastersheet (which is currently showing error) and after retrieving data from there to three sheets which has another 15colounms additionally(it's department based) they will add additional inputs there. is there any otherway without link option to pull data from the mastersheet also how can i change this from read only to editable version

Andrée Starå

https://community.smartsheet.com/discussion/128471/read-only-mode

Hi,

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
Would that work/help?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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vstr88889

Hi Andree,

I've Already raised a ticket and they solved it.. Thank you

Andrée Starå

https://community.smartsheet.com/discussion/comment/446892#Comment_446892

Excellent!

Happy to help!

What was the issue?

✅ Remember! Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

vstr88889

the problem is my mastersheet loading in read only mode. now the issue has been resolved, i don't know how but they solved it and asked me to reduce the weight of the sheet.