Automation Email: Why is it sending the message for each line?

RiseUpPNW

I'm attempting to send a single email to a contact that gives them an overview of only 2-3 columns. I've set it up almost identical to another email I have an a different sheet that works the way I want it.

In the CORRECT email, it sends a single email, with my message and then shows the columns and rows that have been selected.

However, on this newer sheet, it sends a single email, but then has the message muliple times (once for each row!!!) before showing the rows/columns that have been selected.
I'm not sure what to change about my automation set up to reflect it the way I want it.

Here is a picture of how my correct automation looks:

And then here is how the new automation is showing in email. I want it to do the same thing as the above one.

I don't see any different in how I set these emails up. Here is my current set up.

What am I missing? Thanks in advance!

Andrée Starå

https://community.smartsheet.com/discussion/128505/automation-email-why-is-it-sending-the-message-for-each-line

Hi,

I hope you're well and safe!

If six or fewer rows are triggered simultaneously, placeholders with Alert or Update Request actions in change-based workflows will generate separate notifications. If seven or more rows are triggered at once, the custom subject and body will be removed.

Make sense?

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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RiseUpPNW

Thank you for your answer, but I guess it doesn't make sense, because in my example above, 41 rows were triggered, yet received separate messages for each (in one email, but the message was listed for all 41 rows)!