Why aren't my rows copying in automated workflow?
I've created a workflow based on status to copy row to another sheet. The primary column has the same name and yet it's not copying. Any ideas on why?
Best Answer
-
@Danielle MacFarlane If you didn't figure it out yet, it could be something as easy as scrolling all the way down on the destination sheet. If you ever delete the data but not the rows themselves, the copied rows won't overwrite the row ID's information even though it is blank. I found that out after many hours attempting to troubleshoot….
Answers
-
The issue may be in how you mapped out the copy row function, can you take a screenshot of what you have configured so we can see what might be going on?
-
@Danielle MacFarlane If you didn't figure it out yet, it could be something as easy as scrolling all the way down on the destination sheet. If you ever delete the data but not the rows themselves, the copied rows won't overwrite the row ID's information even though it is blank. I found that out after many hours attempting to troubleshoot….
-
That's exactly what happened. It was way down on the sheet. Ugh, thanks!
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 63.9K Get Help
- 410 Global Discussions
- 220 Industry Talk
- 458 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 136 Just for fun
- 57 Community Job Board
- 459 Show & Tell
- 31 Member Spotlight
- 1 SmartStories
- 298 Events
- 37 Webinars
- 7.3K Forum Archives