Deleting Smartsheet Contacts

Reggie Andaya
Reggie Andaya ✭✭✭✭✭
edited 08/15/24 in Smartsheet Basics

Hello,

I'm trying to delete a couple smartsheet contacts but clicking delete does not do anything. Is it because they might be assigned to a smartsheet somewhere?

Screenshot 2024-08-15 at 13.52.53.png

Answers

  • Isaac A.
    Isaac A. Employee

    Hi @Reggie Andaya,

    I wanted to inform you that we're currently experiencing an issue where customers are unable to edit, delete, or export contacts from "My Smartsheet Contacts." Our Engineering team is actively working on resolving this, and we’re aiming to have it fixed as soon as possible.

    I'll keep you updated once a solution is in place.

    I hope this helps for now!

    Cheers,

    Isaac.

    Need more information? πŸ‘€ |Help and Learning Center
    こんにけは (Konnichiwa), Hallo, Hola, Bonjour, OlΓ‘, Ciao! πŸ‘‹ |Global Discussions

  • Isaac A.
    Isaac A. Employee

    Hi @Reggie Andaya!

    I’m glad to update you that the issue with editing, deleting, or exporting contacts from "My Smartsheet Contacts" has been resolved. You should now be able to manage your contacts as expected.

    Cheers,

    Isaac.

    Need more information? πŸ‘€ |Help and Learning Center
    こんにけは (Konnichiwa), Hallo, Hola, Bonjour, OlΓ‘, Ciao! πŸ‘‹ |Global Discussions

  • Reggie Andaya
    Reggie Andaya ✭✭✭✭✭
    edited 08/15/24

    I'm still unable to delete. When I try to delete Michael burns below, for example, nothing happens. Even if I leave the screen and come back to it.

    Screenshot 2024-08-15 at 13.54.05.png