Follow-up survey emails from Support

PMOGal ✭✭✭✭✭

Hi Smartsheet. When a case is closed and a survey is emailed, can it please include a description with the case number? Thanks.

Tags:

1 votes

FAQs and Guidelines for posting Product Feedback Ideas
Hi Community, Welcome to the Product Feedback and Ideas space where you can help shape the future of Smartsheet! We really appreciate your feedback and will take all posts into consideration. Our product team will review top ideas and requests monthly and we'll share updates as soon as we get them. Remember: if you have a…

Trending Ideas

Modify the Header/Document Name on a Published Dashboard
When publishing a dashboard, the dashboard name automatically appears in the top left banner of the web-version. Sometimes, the name of the file is confusing or not appropriate for the public audience. This is common when I have an "internal view" and an "external view" of the same dashboard. I would like to be able to…
Report functionality that does NOT update the data
To ensure users do not accidently delete data (has has now just happened on 2000 of our sheets!) - suggest either in the "report" functionality, users are provided a warning that a cascade update or delete will occur does the user want to continue, or rename the report function to be "bulk update" and provide a read only…
Ability to request snapshots on more than 2 projects at once and reduce time to deliver snapshots
Hi, currently there is a limitation with the system that you cannot request more than 1 snapshot on a sheet and on no more than 2 sheets at once. Sometimes the snapshots take 1 minute and sometimes as currently experienced, it has taken more 18 hours and still no snapshots (they supposedly can take up to 24 hours). I have…