Archived 2017 Posts

Archived 2017 Posts

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Reminders - view sent reminders

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edited 12/09/19 in Archived 2017 Posts

Is there a way to keep track of reminders that have been sent?  It appears they go away once sent and there isn't anything that shows they were setup/sent.  Would like to be able to confirm that reminders went out.  

Comments

  • If you are referring to "Update Requests", Smartsheet keeps a log along the bottom "tabs".

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    Not update requests, reminders (alerts / reminders).

  • Community Champion

    I don't believe smartsheets tracks that information. If you are not seeing alerts or reminders sent to yourself you might have to go to Account > Personal settings > Settings and check the box that says "Include my changes in the notifications" or something like that. I have not been able to find any documentation that Smartsheets keeps viewable logs of sent reports. 

    changes.jpg

  • Community Champion

    For that matter, including yourself as recipient in all of the notifications would also give you a good idea how many notifications were sent. Though I wouldn't want my inbox cluttered so! :) You could also use an IF THIS THAN THAT https://ifttt.com/about to look for specific notifications coming into your inbox and then archive them, and tally them in a google spreadsheet. Just a thought. 

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    Thank you for the response.  I was hoping to see something in the Activity Log or somewhere that a reminder had been sent.  Without a log of them, like the update request, you really don't know if it went or not unless you copy yourself, which still doesn't provide a log in the sheet for others to see.  I'll submit an enhancement request for this.

  • Community Champion
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