Timeline End Date Question

Good Afternoon,
I have a spreadsheet where I have a start and end dates of requests for certain services requested by our facilities. I like timeline view to see future requests and make sure there is no scheduling conflicts. My issue is, if there is no end date, it does not show a continuous bar in timeline view. It only shows a diamond at the start date. I need it to show a continuous line, as some requests are ongoing with no end date. How do I accomplish this?
Answers
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Logically it would be impossible to have a continuous timeline with no end date.
By adding a durationand automatic end date is calculated.
If the duration = 0 then by design that equals a milestone depicted by a diamond.
This is common to all timelines / gantt charts regardless of the product / tool used so Smartsheet is just following industry standards.
If you want a continuous line then add an end date far into the future and maybe colour it differently to show it is not a "fixed" axtion
Sue Rogers
MWI Animal Health UK - Cencora
Business Analyst
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