Are Smartsheet Automation Emails Secure?

Adam Garcia-Villarreal

Hello :)

I have multiple automations set up for email notifications. I just want to confirm, are these emails sent from automation secure?

kowal

Hi Adam,

Can you define what you mean by secure?

If those are sent directly from Smartsheet system I do not think any hackers would put inside links / attachments to steal the data etc.

If you are afraid some hacker would send emails that look like from Smartsheet I am pretty sure we would be aware of that.

Hope this helps.

Adam Garcia-Villarreal

Thank you for your response, Tomasz! I work for a revenue cycle management company, and we deal with a lot of sensitive patient information. I just want to insure we aren't violating HIPAA by sending alerts with attachments.

Toufong Vang

Hi, @Adam Garcia-Villarreal , the controls in Smartsheet emails do not meet HIPAA requirements. The email alert will contain a link to the attachment. Anyone with that link or email can download the attachment.