Workload Tracking
Is there a bug with workload tracking feature? When i edited someone's % allocation directly on the workload schedule screen, it removed all the other resources, and I could only see my info. In troubleshooting, i deleted the % allocation from the workload schedule screen, and entered the % allocation directed on the sheet itself, refreshed and all the resources came back.
Note: I do not have the resource management integration, just using it on the core platform
Answers
-
Hey @Shonda
That sounds frustrating! It might just be a weird sync issue. A couple of quick things to try:
- Double-check that no filters are hiding other resources.
- Refresh the page or try clearing your browser’s cache (sometimes that does the trick).
- Entering allocations on the sheet (like you did) usually helps things sync better.
If it keeps acting up, Smartsheet support might know if it’s a bug. If you want to chat more about it or need help, please see my signature!
-
Hi @ChristianFinke,
I will try your suggestions and let you know what I find.
Thank you so much for reaching out!
-
Hi @Shonda,
Of course! Hope it resolves it!!
-
@ChristianFinke - all is well, the report is now functioning as designed. I guess I made it mad by doing too much stuff at once. Today, I clear cache and refreshed page. Thank you for your help on this
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.5K Get Help
- 424 Global Discussions
- 136 Industry Talk
- 465 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 145 Just for fun
- 63 Community Job Board
- 465 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 301 Events
- 39 Webinars
- 7.3K Forum Archives