Workflow Delivery Alert Email

hl5197

I received a workflow delivery alert letting me know not all recipients received my automated notification. In the email, I can see only the top 6 users out of 16. How do I get/see the complete list of impacted users?

Thank you in advance for your help.

ChristianFinke

Hi @hl5197

Try checking the workflow's log in Smartsheet. Go to the Automation section, find your workflow, and look for any logs or delivery history. This should give you the full list of recipients and show who successfully received the notification and who didn’t.

Let me know if you have any other questions or would like further assistance.

hl5197

Hi Christian,

Thank you for answering my question. However, I tried going to my automation workflow but couldn't find the log or delivery history. I only have these options (see screenshot).

ChristianFinke

Hi @hl5197

It looks like Smartsheet doesn’t display detailed delivery logs directly in the workflow settings. To see the full list of impacted users, you may need to export or check the notification history through the "Activity Log" for the sheet or workspace associated with the workflow.

hl5197

I checked the Activity Log and filtered it for Automation, but it only shows when an automation workflow was run. It doesn't provide a list of who received the notification.