Issues with workflow delivery alerts

Rebecca S. Wilhelm

Workflow Delivery AlertThe following people included in the Location Update Request workflow for "Production Admin" are not currently being notified:XXXXXXIf you want them to receive notifications, share them to Production Admin or change your Automation permissions to a less restrictive setting. Find out how Best Regards,The Smartsheet Team

I have unrestricted settings on both the account level and sheet level and still getting these error messages on a bunch of sheets throughout our org. Is anyone else experiencing issues like this?

Jennifer Mahoney

I am experiencing the same thing yes and I've created a ticket w SS

AliceVBH

We have recently started experiencing the same. There doesn't seem to be a pattern with it and our settings are correct for our needs. I've created a ticket too.

Was your issue resolved after raising a ticket @Jennifer Mahoney ?

Georgie

Hi all,

Our team is currently investigating reports of users not being notified from workflows and “not all recipients will receive notifications” emails being received. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

Thanks,

Georgie

Rebecca S. Wilhelm

Thank you, Georgie!