API/Python SSL errors
Hello, my department has many python scripts that use the smartsheet API to download/upload from the site
all of my smartsheet python (which was working perfectly before today) started giving the following errorurllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.smartsheet.com', port=443): Max retries exceeded with url: /2.0/sheets/6233916580358020 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1125)')))haven't had any luck with google, any help would be appreciated
Here’s some example code that gives the error. All it does is download a smartsheet file and save it to the network drive
import smartsheet
import warnings
warnings.simplefilter("ignore")
flPth = '\\\\corp.ourserver.com\\Apps\\FolderName\\'
# Smartsheet Token
st = '[API TOKEN HERE]'
def grab_Cur_SmrtSht(st, flPth):
smartsheet_client = smartsheet.Smartsheet(st)
smartsheet_client.Sheets.get_sheet_as_excel(
6002040949919620, # sheet_id
flPth)
grab_Cur_SmrtSht(st, flPth)
————————————
i'm sure the issue is something changed on our company security, I just need something to be able to take them other than "my code stopped working"
Answers
-
Hi @mval!
Currently, Smartsheet Support does not handle SDK-related inquiries. If you’ve tested and found an issue with the SDK, please report it on the relevant GitHub page. You can access the links to these pages in our API documentation here: Smartsheet API Documentation.
Should you not get a response from the Community, consider checking out StackOverflow to connect with other developers to get more help.
Cheers,
Isaac.Need more help? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.5K Get Help
- 424 Global Discussions
- 136 Industry Talk
- 465 Announcements
- 4.8K Ideas & Feature Requests
- 143 Brandfolder
- 145 Just for fun
- 62 Community Job Board
- 464 Show & Tell
- 32 Member Spotlight
- 1 SmartStories
- 301 Events
- 39 Webinars
- 7.3K Forum Archives