Automation Not Sending Emails

swirt009

Hi All,

I have a sheet with "Unrestricted" automation settings; however, I'm getting an email with an error message that people aren't receiving alerts due to permission settings. Any ideas?

Jeremy_D

I had the same issue and I think a number of others did. It appeared to be a bug which they say is fixed as of today Here's the discussion on it:

Update Request Automation not sending to free users despite "Unrestricted" Automation permissions? - Page 2 — Smartsheet Community

kowal

that's a very weird behaviour of smartsheet.

I would contact support directly if I were you.

Jeremy_D

I had the same issue and I think a number of others did. It appeared to be a bug which they say is fixed as of today Here's the discussion on it:

Update Request Automation not sending to free users despite "Unrestricted" Automation permissions? - Page 2 — Smartsheet Community