Board View - no spaces in text appearing when adding new dropdown option?

We are using Board view to input data into a sheet. When a dropdown column with multiple options has 'Don't restrict to list values only' toggled on, and a user tries to add a new option, when they type the new text, spaces between the words do not appear (wordsrunintoeachother). This doesn't happen when in Grid view. Does anyone have any ideas on why or how to prevent? Thanks!

Answers

  • Michelle Choate 2
    Michelle Choate 2 ✭✭✭✭✭✭

    Have you wrapped text in the column?

    Michelle Choate

    michelle.choate@outlook.com

    Always happy to walk through any project you need help with!

  • All the columns in the sheet have wrapped text.

  • Georgie
    Georgie Employee

    Hi @SusannahAmuri,

    I’ve tested this on my end (in multiple browsers and in the desktop app), and I'm unable to reproduce the same behaviour. To make sure I’m fully understanding the issue, it sounds like you’re seeing the following:

    • A sheet contains a dropdown list column
    • The column is set so that “Restrict to list values only” is toggled OFF (so that users can enter new values)
    • In Board View, a user attempts to add a new option but when doing so, the spaces from the new option are not included, so the words are running together as if they are one word

    Is the user adding the new option by adding a new lane when Board View is grouped by the affected dropdown column, or are they adding the new option by editing one of the cards and typing the option into the field in the Details panel?

    If possible, could you provide some screenshots (removing any sensitive data) showing what you’re seeing?

    Thanks,

    Georgie

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  • Thanks Georgie. Yes, you are correct. The user is adding a new option via the Details panel (clicking on the three dots on the card, selecting 'edit details'). I've attached a screenshot of me attempting to add a new option to the column 'Irrigation T3 Evidence Against'.