How to share WorkApps with view only colleagues on an enterprise plan?

Eddy G. Deeb

Hello!

We have an enterprise plan for our company and with 2 licenses on it. I have created a workapp to share some sheets and share a dashboard in one place. Yet I am not sure why I got this message from them when they tried to access it.

Could you please help as from my understanding this should be free on the plan we have. What should be changed in the admin center ?

Screenshot 2024-11-21 192701.png

Michelle Choate 2

The information in this Help Article should help explain:

https://help.smartsheet.com/articles/2481969-workapps-by-smartsheet

You can share workapps with a licensed user on any Smartsheet plan (internal or external to your company) at no additional cost.

However if the users in your Groups are unlicensed users or free collaborators, your company will need to purchase the WorkApps collaborator pack.

Michelle Choate 2

The information in this Help Article should help explain:

https://help.smartsheet.com/articles/2481969-workapps-by-smartsheet

You can share workapps with a licensed user on any Smartsheet plan (internal or external to your company) at no additional cost.

However if the users in your Groups are unlicensed users or free collaborators, your company will need to purchase the WorkApps collaborator pack.

Eddy G. Deeb

Thank you for the help Michelle much appreciated.

HockinsonJohn

Hi everyone,

I’d like to piggyback off this conversation. I recently discovered WorkApps, which seems to be an internal feature that can be activated to give licensed users a more app-like experience. This allows for tailored features like forms, reports, and other tools, all in a more app-like interface.

For larger companies with many employees, it makes sense that you'd have a lot more jobs and data coming in. I’ve created forms to help organize things, but over time, especially with multiple customers and crews, things can get out of hand with all the links and resources. Honestly, the basic interface can also be a bit tricky for the average user.

WorkApps seems like the perfect solution to streamline things, but unfortunately, it’s only accessible with a user license. Given the price, it doesn’t seem to be worth the cost right now. This got me wondering—am I missing something about the app's potential or features? It doesn’t seem to justify the financial investment when, at the end of the day, it's just an internal feature within an already existing app. It’s not like developing and applying a full-fledged company app.

In the meantime, I’m sticking with the dashboard, using shortcut links, and adding forms and resources there. It essentially does the same thing, though the interface isn’t as clean.

AliceVBH

Hi all,

Tagging along this thread as we are trying to understand WorkApps and who can access them. We have been told that with the User Subscription Model there are no longer collaborator packs for WorkApps, so it would seem that the help article have not been updated yet. We understand that in order to create a work up you need to be a member (licensed user), but we are trying to understand if an internal user without membership (unlicensed internal user) can edit assets shared with them via a Work Apps without becoming a temporary member.

Any clarity on this would be great!

Thank you

Leslie Manley

I'm interested in knowing the answer to AliceVBH's question. Any information on this would be greatly appreciated.