Workflow Deleted but still sending email alert to users.

JacquelineLee

Hi, i have deleted my workflow, but my users still receiving the workflow alert?

How this happen if workflow has been deleted?

Thank you.

Michelle Choate 2

So long as you have deleted the automation, it should not be sending emails or alerts. Make sure you have deleted all possible workflows that could be triggered. If they are still sending after you have checked all of these things, then I would definitely put in a case with support because what you are describing should not be happening.

Have someone send you the new alert when it happens again, and visit the sheet and the row that it was sent against. Make sure there is not a different automation that is being triggered.