Cancel my subscription

System

This discussion was created from comments split from: Request for Assistance with Subscription Cancellation and Refund.

Cancel

please cancel this subscription, I have asked several times now and feel I am owed a refund and stop charging my card

Georgie

Hi @Cancel ,

Take a look at this help article which provides the steps required for you to cancel your account - the owner of an account can cancel the account within Smartsheet for certain plan types and payment methods. 

For any other questions including queries about refunds, please contact the billing team here.

Thanks,

Georgie