Automation email view

SiddV47

Hello all,

I have created this automation which works like:

When documents are attached (I am using Document Builder to generate couple of documents) > send a message along with the attachments to the contact emails in the column Sponsor Department Contact Email.

And now here is how the automated message looks in an email -

Q1. - What changes should I make in my automation workflow so that the information in the RED box is not included in the Smartsheet automation delivered to the email recipient? These recipients have no idea about Smartsheet and therefore I only want them to open up the attachments and NOT click on ROW1.

Q2. Is there a better workaround to my current workflow?

Thank you!

Christi H.

Following this also. I run into this issue myself with our field trip form. They always want to click on that and then request access to the sheet. I would love to be able to prevent it!

SiddV47

People at my organization love clicking 'Hyperlinks' so I am sure the ROW link is a time bomb for clicks!

Obi Wan Smartsheet - please save us, you are our only hope.

Michelle Choate 2

Unfortunately for everyone, at this current time there is no way to remove those items from Smartsheet. They have said that the link to the sheet should be disabled for everyone not shared to the sheet in the future, but I do not know a timeline for when that will happen.