Link to sheet in Automation, no longer working

Keith Turk

I have recently been alerted that the Link to the Sheet that was sent via an automated Alert email, no longer works. Has this function been removed?

No other changes have been made to the Alert.

Interestingly the links work when accessed via the Smartsheet notification section.

I have attached two Snapshots showing the differences.

kowal

hi @Keith Turk,

Seems Smartsheet changed the notifications to promote the new Structure (Purple Icon for sheets) before those were blue and the link was inside as well in the notifications.

Keith Turk

Thanks @kowal

Yes it appears that Smartsheet have made the change and failed to add the link, I think I will add a service request to get the link included in the email notification as well.

Regards

Keith