Missing Reports on a Dashboard. Then suddenly appears after refreshing. Then missing again.

KyleCuera

Hi everyone,

Have you experienced being haunted by a Report widget within the dashboard? Our Clients were complaining that some tables within the dashboard suddenly went missing, but after refreshing, it will appear and then gone again. This is my first time encountering this, and I've already raised a ticket to Tech Support but I would like to see if some of you already experienced this.

Georgie

Hi @KyleCuera,

Thank you for bringing this to our attention! We've determined that report widgets loading inconsistently is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

Thanks,

Georgie

Georgie

Hi @KyleCuera,

Thank you for bringing this to our attention! We've determined that report widgets loading inconsistently is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

Thanks,

Georgie