Modified by automation instead of name

Good afternoon,

If I send a request for info and there is a check box, if they click on the box via the request in the email, it says it's modified by: automation@smartsheet.com instead of Bob. Is there a way to get the person who clicked on the boxes name on there instead of automation?

Thanks

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Best Answer

  • Michelle Choate 2
    Michelle Choate 2 ✭✭✭✭✭✭
    Answer ✓

    Yes - If they go into the sheet instead and make the updates. However if they click on the information in the email/form, it will say automation@smartsheet.com because it is happening through the email sent by automation@smartsheet.com.

    Michelle Choate

    michelle.choate@outlook.com

    Always happy to walk through any project you need help with!

Answers

  • Michelle Choate 2
    Michelle Choate 2 ✭✭✭✭✭✭
    Answer ✓

    Yes - If they go into the sheet instead and make the updates. However if they click on the information in the email/form, it will say automation@smartsheet.com because it is happening through the email sent by automation@smartsheet.com.

    Michelle Choate

    michelle.choate@outlook.com

    Always happy to walk through any project you need help with!

  • Got it. Thank you Michelle.