Customer migration notification in Plan & Billing is available!

Ryan Dougal

We are excited to announce a new notification on our Plan & Billing page, designed to inform credit card and ACH direct debit customers about the transition to the User Subscription Model. This change ensures clarity and transparency regarding plan rates and renewals.

Eligibility: Pro and Business plans in Commercial US and Commercial EU environments.

Where to find it and get started: Visit the Plan & Billing page in Account Administration to view the notification and understand the changes.

https://help.smartsheet.com/articles/2483341-system-admin-guide-migration-user-subscription-model

You can also stay informed by Subscribe to receive product release updates for curated news of recently released product capabilities and enhancements for the platform of your choosing, delivered to your inbox. As new releases occur, you will receive a weekly email with news of what's released every Tuesday. 

Sincerely,

Ryan Dougal

Sr Product Marketing Manager