Error Message

mdFleet

We have a QR code that our customers scan to access a 5-question form. Several of our customers are unable to access the page and are getting the following message:

Does anyone know how I can assist customers in clearing this and accessing the page without any issues?

Paul Newcome

Double check your QR code is set up properly. That URL is not for a form. It is for a published sheet, report, or dashboard.

mdFleet

Thank you! We've in the process of changing the URL to the one that corresponds to the forms. Hopefully that will solve this issue.

Paul Newcome

Happy to help. 👍️