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Smartsheet Error when trying to Publish a dashboard

edited 01/08/25 in API & Developers

I got an error when trying to publish a dashboard to use it as an embedded link (iframe). I have tried exiting and reloading Smartsheets, restarting my laptop and changing the permissions so i am the only admin/owner and it still gives me the same error. Please help, thank you.

Error: "We ran into an error. Please refresh the page or try again"

Best Answers

  • Overachievers
    Answer ✓

    Hi,

    Have you published items before? I'm asking because your System Admin may have restricted publishing items.

    If you have published prior to this, did you receive the error BEFORE clicking on the toggle?

    Darla Brown

    What you meditate on, you empower!

    Overachiever - Core Product Certified - Mobilizer - EAP

  • Overachievers
    Answer ✓

    Hi,

    Do you know if your System Administrator (not workspace Admin) changed permission settings for publishing items?

    Darla Brown

    What you meditate on, you empower!

    Overachiever - Core Product Certified - Mobilizer - EAP

  • Overachievers
    Answer ✓

    You may want to submit a Smartsheet help ticket since you are still receiving the error.

    Sorry. Wish I had a better solution for you.

    Darla Brown

    What you meditate on, you empower!

    Overachiever - Core Product Certified - Mobilizer - EAP

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