Smartsheet Error when trying to Publish a dashboard
I got an error when trying to publish a dashboard to use it as an embedded link (iframe). I have tried exiting and reloading Smartsheets, restarting my laptop and changing the permissions so i am the only admin/owner and it still gives me the same error. Please help, thank you.
Error: "We ran into an error. Please refresh the page or try again"
Best Answers
-
Hi,
Have you published items before? I'm asking because your System Admin may have restricted publishing items.
If you have published prior to this, did you receive the error BEFORE clicking on the toggle?
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
-
Hi,
Do you know if your System Administrator (not workspace Admin) changed permission settings for publishing items?
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
-
You may want to submit a Smartsheet help ticket since you are still receiving the error.
Sorry. Wish I had a better solution for you.
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
Answers
-
Hi,
Have you published items before? I'm asking because your System Admin may have restricted publishing items.
If you have published prior to this, did you receive the error BEFORE clicking on the toggle?
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
-
Hi, yes ive published items from other workspaces and I am the admin for the workspace where the dashboard that giving me the issue is and I am only getting this error with this particular dashboard
-
Hi,
Do you know if your System Administrator (not workspace Admin) changed permission settings for publishing items?
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
-
As far as i know they did not, I can still publish other dashboards. the issue is just this workspace.
-
You may want to submit a Smartsheet help ticket since you are still receiving the error.
Sorry. Wish I had a better solution for you.
Darla Brown
What you meditate on, you empower!
Overachiever - Core Product Certified - Mobilizer - EAP
-
Thank you. I appreciate your help.
-
@Arjuna Quezada Hi, Arjuna. I have a dashboard that is experiencing the exact same issue. Like you, I have published many dashboards before. My troubleshooting SEEMS to indicate that this may be a problem within the workspace, since I'm trying to publish from several datasets.
Did you ever happen to sort this out? If so, may I ask what wound up being the issue?
Thanks!
John