Dashboard Widgets/Reports Issue

Sharon Marie

All of my dashboards just went down at once. I have multiple across different departments that I built, they all run off of different reports and sheets. Oddly two of my older reports are still visible/functioning. This is not the first time this has happened, and when i go to edit, its prompting me to add data as if it somehow detached all the pre-existing data that I had set up. Is anyone else having this same issue or any tips on resolving this?

dash error.png

Isis Taylor

My dashboards look like that right now as well. Same thing happened last week, and they all cleared up on their own. Not sure what the cause is, but I see it from time to time.

Sharon Marie

i just commented on another post, seems this is trending. I know it was a big issue back in December as well. Thank you for letting me know im not the only one😔

Isaac A.

Hi @Sharon Marie & @Isis Taylor!

Thank you for bringing this up!

This was a brief issue that was reported to our Support team and has now been resolved.

If the issue persists on your end, I recommend reaching out to Smartsheet Support so they can further investigate and assist you.

Thanks again for your patience and understanding!

Cheers,
Isaac.