Email notification not to be sent in condition is met. Not working

I have a task list that my managers complete, they need to put "I Agree" in one row. Process is they select "I Agree" from the dropdown on either the Green or Yellow Rows and not select "Yes" or "No". The issue is they are selecting "Yes" or "I Agree" for both rows.

How do I send an automation only when "Yes" is selected in either of the rows. The issue is it is sending an email even if the manager selects "I Agree"

I thought this condition should work but it is not… HELP PLEASE!!!

Answers

  • Paul.Woodward
    Paul.Woodward ✭✭✭✭✭

    Hello, My friend!

    Everything looks good for the most part! Have you tried updating your condition to:
    "Where Compliant Yes/No is one of 'Yes'"?

    Once you save the automation, it might take about 15–20 minutes to activate since it allows time for any last-minute changes.

    I hope this works! I had a lot of trouble with my formulas too, but once I tweaked a few things, everything started working smoothly.

    Let me know how it goes!