Notification Issue
Hi team, Was there an issue, or possible maintenance, that would have impacted notifications overnight last night (1/15 to 1/16)? My team saw delays up to 60 minutes on a couple of notifications that are typically sent within minutes, and at least one case where a notification still has not been sent. Notifications are processing as expected now. Thank you.
Best Answer
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Hi @cgrimble
There were no reported incidents for 1/15 - 1/16, but you can look at the Status page at any time to check!
If this happens again, please capture a screen shot of the workflow showing when it last ran, the workflow set-up, the email received with a timestamp, and send this to Support with the sheet URL as well (noting if it happens on other sheets, too).
Thank you!
GenevieveNeed more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
Answers
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Hi @cgrimble
There were no reported incidents for 1/15 - 1/16, but you can look at the Status page at any time to check!
If this happens again, please capture a screen shot of the workflow showing when it last ran, the workflow set-up, the email received with a timestamp, and send this to Support with the sheet URL as well (noting if it happens on other sheets, too).
Thank you!
GenevieveNeed more information? 👀 | Help and Learning Center
こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao!👋 | Global Discussions
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Hi, thanks for the response. Notifications were working as expected through yesterday as well. I appreciate the reminder of the status page and find it helpful how quickly that is updated. Thanks again!
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