How to go to new row after scanning barcode with mobile app

System

This discussion was created from comments split from: Scanner won't "Enter" after scan.

Nick Reiach

I'm having a similar issue and see that this issue was never fully answered.

When I scan a barcode into Smartsheets and use \t or \n to tab or enter at the end of the barcode, the cursor won't index to the next row below it. Instead, the text will tab or the text will enter within the same cell but not index to the row below.

I'm using the Smartsheet mobile app to scan the barcode. Perhaps I have to use a wired handheld that has an option to return to a new row after being scanned??

Any advice would be appreciated.

Paul Newcome

@Nick Reiach A form submission can only populate a single row. If you want to have each barcode on a separate row, you will need to scan and submit the first before scanning and submitting the second.