Upcoming change- no edit rights for free users in 2025?
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I heard free users (unlicensed but in our enterprise) will lose edit rights in 2025. To my understanding, they can no longer check a checkbox, select a drop-down, or enter text into a cell. If so, this will be a problem for many of my workflows. Has anyone heard the same?
This would change the currently posted Features for free users: "and non-paid, free users can collaborate (view, edit where applicable, comment)."
Best Answer
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Hi,
I hope you're well and safe!
Yes, it's correct!In essence, so will anyone internally who needs to edit a sheet and similar will need a license.
Dynamic View, WorkApps, Update Requests, Approval Requests, and submitting forms do not require a license.
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Awesome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
-
Hi,
I hope you're well and safe!
Yes, it's correct!In essence, so will anyone internally who needs to edit a sheet and similar will need a license.
Dynamic View, WorkApps, Update Requests, Approval Requests, and submitting forms do not require a license.
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Awesome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thanks, Andree. You always know what is going on. And thanks for the link to the explanation.
Any thoughts on how I can shift from my old view of workflows that expected free users to mark checkboxes or change statuses? It's how I approached all of my work processes. Is there a similar method that will work for free users in the future (approval requests and such)?
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You're more than welcome!
Yes, depending on your process, you could use update requests or add Dynamic View to your plan (if you don't already have it). I recommend this method to my clients because it's easy and flexible.
Also, before the end of this week, there's a fantastic opportunity to negotiate fantastic deals.
I'm now working with and negotiating magical deals 🧙 for many of my clients.
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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When will this change take effect?
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Hi @Hollie Green,
Smartsheet changed their licensing model for new customers already in 2024. Existing customers will have to switch to the new model when their renewal for Smartsheet ist due.
Best contact your Smartsheet sysadmin(s), they should know and maybe already prepare some information for your organisation.
Hope this helps
Stefan
Smartsheet Consulting, Solution Building, Training and Support.
Projects for Processes and for People.
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