Smartsheet Basics

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Automation Will not send when triggered STILL

A year later I am still having the same issue with automations. I have automations set up in different sheets to send out meeting notes. I want it to send out to contacts in a cell including myself. It will no longer send the notification to myself and will, at times not even send to the contacts in a cell. My colleague is having the same issue. We have tested it and when I send it he receives the notification email with all the information in the cell, but I still do not. It used to work and I'm trying to figure out what would cause it not to work. Below is an example of the trigger.

Automation Will not send when triggered

Answers

  • Community Champion

    I would be happy to jump on a zoom call to trouble shoot with you! A link to my calendar is below - happy to help then come back and post what the issue was.

    Michelle Choate

    michelle.choate@outlook.com

    Always happy to walk through any project you need help with! Book time with me here: https://calendly.com/michelle-choate

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