Notifications sidebar not closing after "reading" items

Mox

In my org, several of us are experiencing that the notifications sidebar won't close once items have been read.

It has occurred both individually clicking items as read, and using the "mark all as read" function.
It has occurred both when the document needed saving and when it hasn't.
We're working in different sheets - little overlap.
We've encountered this on both Firefox and Chrome

One user was able to refresh the page and have it go away.
My experience has consistently been that I have to navigate off the page and return for it to go away.
Another user had to close their browser entirely before the sidebar would go away.

Anyone else encountering this and have details to add?

Michelle Choate 2

Have you clicked the "X" at the top right corner of the notifications pane?

Mox

yes. we have all tried both the "x" and simply clicking off the sidebar, two ways that have successfully worked in the past.

Michelle Choate 2

What browser are you using?