problem with my filters

Mary Davis

I edited a filter and saved it and now the "Filter Off" selection is malfunctioning. I can't turn off filters so that I can see all the entries in the sheet. Has anyone encountered this before?

Melissa Yamada

Hello @Mary Davis

You can try following the troubleshooting tips here:

https://help.smartsheet.com/articles/2482310-issues-loading-saving-downloading

If the issue persists, I'd recommend contacting Smartsheet Support for further help.

Mary Davis

Thanks, Melissa. It seems to have resolved on its own. It persisted for a while though, even after I logged out & back in.

Melissa Yamada

Hello @Mary Davis

You can try following the troubleshooting tips here:

https://help.smartsheet.com/articles/2482310-issues-loading-saving-downloading

If the issue persists, I'd recommend contacting Smartsheet Support for further help.

Mary Davis

Thanks, Melissa. It seems to have resolved on its own. It persisted for a while though, even after I logged out & back in.