Do we have a solution for the Magnifying Glass on the Dashboard

Jeremy Parker

Hello,
Do we have an option/solution for the a "current user" report/dashboard that will display something other than the magnify glass message below……maybe like "Great Job!!! You are current."…..or a solution that could be customized…. other than the Magnify Glass Message?

Isaac A.

Hi @Jeremy Parker!

After researching and testing, I found the following:

I was able to reproduce your issue when:

• The user experiencing the issue is not shared with the source sheet but has access to the report and dashboard. The difference is that in this case, the error message appears without the report title. However, in your screenshot, the report title is visible.
• The user is removed from the contact column in the source sheet of the report. In this case, I saw the same error message, but the report title was still displayed.

You might also want to check if the Viewer Mode of your widget is set to "Their own perspective." This ensures that the report only displays data that the person viewing the dashboard has access to. You can find more details here: Control widget content when source is a report.

If you’ve already checked these settings and the issue persists, I’d recommend reaching out to Smartsheet Support for further troubleshooting.

I hope this helps!

Cheers,
Isaac.