WorkApps Loading Error
Hello all - Over the past couple of months I've received errors like this image below when just opening a WorkApps. "ErrorPage, URL is not valid"
Either directly from a bookmark or by clicking the icon on the left side and locating the app to open. Has anyone had this error before? My only workaround is opening a private browser and logging into Smartsheet again and it seems to allow me to work in the WorkApps.
Thank you for your thoughts and idea - Michael
Michael Halvey
"Strive for Progress, not Perfection."
Best Answer
-
Have you encountered this on mobile or desktop? I've never seen this, but if your workaround is opening a different browser, that kind of implies to me that the problem isn't Smartsheet but something with your browser settings. Especially if there's nothing on status.smartsheet.com when you encounter the issue, you may want to consider clearing your browser cache & history, and review your security settings to make sure there's nothing conflicting. Also, Smartsheet documentation says it only supports the two most recent software updates, so if you're running an older version of a browser or using something other than the main browsers available, you might need to make a few adjustments.
Good luck!
If this answer resolves your question, please help the Community by marking it as an accepted answer. I'd also be grateful for your response - "Insightful"or "Awesome" reactions are much appreciated. Thanks!
Answers
-
Have you encountered this on mobile or desktop? I've never seen this, but if your workaround is opening a different browser, that kind of implies to me that the problem isn't Smartsheet but something with your browser settings. Especially if there's nothing on status.smartsheet.com when you encounter the issue, you may want to consider clearing your browser cache & history, and review your security settings to make sure there's nothing conflicting. Also, Smartsheet documentation says it only supports the two most recent software updates, so if you're running an older version of a browser or using something other than the main browsers available, you might need to make a few adjustments.
Good luck!
If this answer resolves your question, please help the Community by marking it as an accepted answer. I'd also be grateful for your response - "Insightful"or "Awesome" reactions are much appreciated. Thanks!
-
Thank you! I've tried that and it seems to have worked. Thank you for your help! Have a wonderful weekend.
Michael Halvey
"Strive for Progress, not Perfection."
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.1K Get Help
- 448 Global Discussions
- 154 Industry Talk
- 504 Announcements
- 5.4K Ideas & Feature Requests
- 85 Brandfolder
- 156 Just for fun
- 80 Community Job Board
- 513 Show & Tell
- 34 Member Spotlight
- 2 SmartStories
- 308 Events
- 36 Webinars
- 7.3K Forum Archives
