Paid company subscription not linking with my Smartsheet

Tony M.

I was on the free trial bases with Smartsheet and my company started a paid subscription that i was invited to. When i accept the invite it takes me to my Smartsheet but still tells me i am on the free trial. I have cleared my cache, verified the same email address, shut down my computer, and tried logging back in but still says i am "read only" until i get a paid subscription. Any help appreicated.

Ray Lindstrom

@Tony M.

You'll be on the free trial until it expires. Then your company license will take effect.

BRgds,
-Ray