Issue with Automation Duplicates

System

This discussion was created from comments split from: Smartsheet Copy Rows Automation is Duplicating Data.

maineL

I, too, am now having this issue. It was working fine. I am at a lost. Each record is duplicated, but only on this sheet. The Application Sheet (where data is copied from) only has one entry. I've checked my automations, as I have 2. One to notify me that an application has been received and the other one is this:

I'm at a loss as to why it's causing duplicates… I've tried removing the automation and re-creating it as well.

Thank you!

Lori

Paul Newcome

@maineL Is it possible someone created a copy of the sheet and forgot to turn off or delete the automation on the copy?

maineL

Hi Paul,

No, I'm the only one with access. I have an application, just basic data that copies into my "eligibility" sheet. It's creating 2 entries in the copy rather than just the one line.

L

Paul Newcome

You do have it set to trigger when ANY field changes. Have you checked the activity log of both sheets to see if there are any clues as to what is going on?