How to show toolbar in reports

MaRe12
MaRe12
edited 02/20/25 in Smartsheet Basics

I've accidentially lost the toolbar in my reports and find no button to get it back.

Normally it shoudl look like this:


I have currently this view only:


Thaky in advance for any help.

Answers

  • Georgie
    Georgie Employee

    Hi @MaRe12,

    Thank you for bringing this to our attention! We've determined that the toolbar disappearing in reports is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

    Thanks,

    Georgie

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  • Hi Georgie,

    mayn thnaks for your reply. I've notriced that also projects do not have a toolbar now but maybe its already know, too.

  • Georgie
    Georgie Employee
    edited 02/20/25

    Hi @MaRe12,

    Ah, it’s happening in sheets too? I would recommend creating a Support case for this issue and providing the IDs and screenshots of your affected items (to find the ID, open the item and select Properties) - they’ll then be able to investigate your affected items too. 

    The more reports of this issue the team can investigate, the sooner they can determine the cause and a resolution for the issue, and you’ll then be notified via the Support case when there’s a fix.

    In the meantime, you might find that refreshing the page, adjusting your browser zoom, moving your browser window to another screen, or using a different browser might result in the toolbar appearing again.

    Thanks,

    Georgie

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