Smartsheet Basics

Smartsheet Basics

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Unable to change sheets - reports

Hi Everyone,

Since this morning I am unable to change the source sheet in my reports. When I first load the page everything is normal:

As soon as I click in sheets everything disappears:

This looks like a bug because when I refresh everything shows up again, as seen on the first screenshot, and when I try to change the source data the error occurs again.

Does anyone have this issue?

Best,

Mariana

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Best Answer

  • Employee
    Answer ✓

    Hi @Mariana Fortuna,

    Thank you for bringing this to our attention! We've determined that the toolbar disappearing in reports is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

    Thanks,

    Georgie

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