Is there a way to turn off automatically applying the last filter used when reloading a Smartsheet?

cb2013

I have a program set up to link to a smartsheet row (in card view); however, it is automatically applying a filter upon following the link - the filter that is applies changes based on the last filter the user utilized. Is it possible to set it to default to no filter applied upon log-in / refresh?

Amit Wadhwani

Hi @cb2013

If you switch between views or apply filters, the URLs change. You should switch to the view and filters that you want the user to follow when visiting Smartsheet and use that URL. Let me know if I misunderstood the problem.

cb2013

The issue is that the link that I am having them follow does not have any filter applied in the URL but when they navigate to that link, the link updates to add a filter ID (ex. this is the original link - edited to make non-functional smartsheet/sheets/qqvjrJW2Hc999MC477mgfr8J45jHgCqwJ1?rowId=NA → automatically changes to this when navigated to: smartsheet/sheets/qqvjrJW2Hc999MC477mgfr8J45jHgCqwJ1?view=card&filterId=6287815724715908&cardLevel=0&cardViewByColumnId=5894335951228804

meghan.hale66546

This is something that my team has just started experiencing. It is defaulting to the last filter they used rather than to the default for the sheet (in this case, no filter). Is there a way we can "turn off" the last filter they used?

kpalagonia

My team has also been experiencing this issue. They're also not able to follow a link if the linked content does not meet the criteria of the filter that is automatically applied. Please help to solve this as this is impeding our workflow significantly.

marnienoelle

I have also recently started having this issue. I have bookmarks to various Smartsheets that I use frequently - the URLs bookmarked are not for URLs with filters applied, but whenever I click on them, or even do a browser refresh on a sheet I am currently in that does not have a filter, it changes the URL and applies a random filter, not even the last one used, so I have to manually remove the undesired filter. I am getting very frustrated. (I put in a support ticket as well.)

KellyDr

@marnienoelle Did you find a solution to this problem? I'm experiencing it too.

marnienoelle

I did not. I have not yet received a response to my support ticket, which is disappointing.

Genevieve P.

Hi all,

We have received a number of reports of this and I can replicate what you're seeing; if a sheet has filters, then loading that sheet will automatically apply a filter for your view. This has been escalated and is currently being investigated.

@marnienoelle, I have been unable to find a Support ticket associated with your account; can you share the ticket number that you see in the Support Portal?

Thanks!
Genevieve