Smartsheet Product Feedback & Ideas

Smartsheet Product Feedback & Ideas

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Notification to Admin of Provisional Member Access Granted to a Viewer

In order to manage the people that utilize Smartsheet within our organization we must have some type of "immediate" notification to our Admins when someone who is a Viewer is given access to something that will change them to a Provisional Member.

With this immediate notification we will be able to:

  • Educate the user that shared the item with someone at a Provisional Member level and determine if it was really needed or not
  • Investigate changing their process to see if the person could still be a Viewer or if they really need a Member status
  • Manage our users based on the new Smartsheet guidelines in order to ensure we do not have to add more Members over our contracted amount.

Without this report we are flying blind until True-Up time. It seems unfair for Smartsheet to only allow us to revert Provisional Members to Viewers 2 times before they become a permanant member when we don't have the tools to manage to that.

Thank you,

Kim

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