Unable to check boxes

System
System Employee
edited 03/03/25 in Smartsheet Basics
This discussion was created from comments split from: Why Can't I Check a Checkbox in a report?.

Answers

  • Jimbobwild
    edited 03/03/25

    I am having the same issue, i have no formulas in the checkboxes but there is a formula in another column that references them. I am unable to check off on a report too. I have full permission… there are a set of 3 boxes. Fabric received A, B and C, i can check off any in column B but not A and C. any help would be much appreciated.

    This is the main sheet, no columns have a formula here, i have removed the formula that references that cell but still it wont work

    this is the report, i can check Fabric B Received only. Quite confusing
    Regards

    Jim

  • Georgie
    Georgie Employee

    Hi @Jimbobwild,

    I’ve tested this on my end and am unable to reproduce the same behaviour - the only time I was unable to check a box in a checkbox column (either in the sheet itself or in a report using the sheet as the source) was when the cell or the column contained a formula. I confirmed that removing a formula from the column allowed me to then check boxes in that column, and I was also able to check boxes in a column that was referenced by a formula in another column.

    I would therefore suggest reaching out to our Support team so they can further investigate this as it’s likely something happening in your specific sheet and report - they can then communicate with you via private channels.

    Thanks, 

    Georgie

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