PDF Text Field Scroll Bar Not Working

Hi,
I converted a word document into a fillable PDF. I set up all the text fields in the PDF so that Scroll Long Text and Multi Line are checked in the properties options. When I type a long paragraph in the PDF where the text overflows the text field box, the scroll bars work as they should, and I can see all the text in the field by scrolling.
However, in Smartsheet when I generate a document and use this same PDF form for mapping, in the PDF document Smartsheet generates the scroll bars don't exist and the text just fills up the page past the text field box.
Has anybody run into this problem? Is there a solution for this or some setting I am missing?
Thanks,
Jay
Best Answer
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hi @Jay Bridgforth,
yeah the Document Builder is more static so the generated document fields cannot be scrolled.
I would make them bigger so the entire text would fill.
also a trick there is a free tool called sejda.com and you can generate pdf with fillable fields directly there.
The Real Smartsheet Enthusiast
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MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn & Check our Smartsheet Solutions!
Tag my name: @kowal if you want me to respond :)
Answers
-
hi @Jay Bridgforth,
yeah the Document Builder is more static so the generated document fields cannot be scrolled.
I would make them bigger so the entire text would fill.
also a trick there is a free tool called sejda.com and you can generate pdf with fillable fields directly there.
The Real Smartsheet Enthusiast
Is there anything else we can help you with? - book your time.
MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn & Check our Smartsheet Solutions!
Tag my name: @kowal if you want me to respond :)
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Thank you! I was afraid that was going to be the answer.
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well you can always ask Smartsheet to implement this in the New Product Ideas section.
The Real Smartsheet Enthusiast
Is there anything else we can help you with? - book your time.
MASA Consult - Your Aligned Smartsheet Gold Partner
Find us on LinkedIn & Check our Smartsheet Solutions!
Tag my name: @kowal if you want me to respond :)
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