"Filter Off" setting does not persist

Jason Thacker
edited 03/19/25 in Smartsheet Basics

I've seen several issues posted regarding sheets maintaining a previous filter applied when the sheet is re-opened. The tech support response indicates the user should change the filter and save the sheet; however, a simple "filter off" selection does not prompt to resave the sheet. Bookmarking the URL that is created with the "filter off" option still regenerates the sheet with the last applied filter. I'm specifically experiencing this in "Card" view. This is a new issue that, I believe, surfaced in early February 2025. It is very annoying/inconvenient. Please advise with something other than to "change the filter and save" (because that is not a viable option). Thank you.

Tags:

Best Answer

  • Georgie
    Georgie Employee
    Answer ✓

    Hi @Jason Thacker,

    Thank you for bringing this to our attention! We've determined that sheet filters automatically turning back on after page refresh or reopening the sheet is caused by a bug and our Product team is working on a resolution. We are not able to provide a time-frame on how long the resolution could take but we are doing our best in order to have this fixed as soon as possible.

    Thanks, 

    Georgie

    Need more information? 👀 | Help and Learning Center

    こんにちは (Konnichiwa), Hallo, Hola, Bonjour, Olá, Ciao! 👋 | Global Discussions

Answers