Summary Report for multiple fields on one sheet

I need to create a Summary Report for multiple fields on one sheet. I am successful in getting the COUNTIF statement to work on one of the columns, but when I add fields for a different column, the count is not rendering the correct results. I am using this formula for the Overall Health functions -

=COUNTIF([Overall Health]:[Overall Health], "Yellow")

Any assistance on what I am doing wrong is appreciated!

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Leroy Noriega

Are you able to double click on the column and change it to Symbols?

Leroy Noriega

Great! I'm happy I was able to help!

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Leroy Noriega

What is the formula Inside the 'Overall Health' Column?

donna.yong3292

Hi - it is

=COUNTIF([Overall Health]:[Overall Health], "Yellow")

I have one for each of the 3 colors.

donna.yong3292

For the Status fields, this is the formula which is working correctly.

=COUNTIF(Status:Status, "In Progress")

Leroy Noriega

What formula is inside this column?

donna.yong3292

no formula - it is pulling the status field in Jira. This whole sheet comes from a Jira | SS Connector

Leroy Noriega

Are you able to double click to see what inside the cell? Normally in Smartsheet you get either the symbol or the text, in your sheet I see both. This might be what is causing the issue.

On my sheet I used

=COUNTIF(Health1:Health10, "Green")

And under my Health column I have them name "Green" and the column Type is Symbols.

donna.yong3292

Hmmm - I see what you are saying. When I double click in the cell, nothing comes up. And these are the dropdown fields.

Leroy Noriega

Are you able to double click on the column and change it to Symbols?

donna.yong3292

I just changed it to symbols but the data is still coming in with the color and the text, so it is still not rendering the correct count unfortunately. Unless - do I need to change the COUNTIF structure? Sorry - this is my first time with the summary fields and I am not a coder.

donna.yong3292

Wait - I just manually changed the data in that column by manually selecting the symbol and it worked! Thank you so much!

Leroy Noriega

Great! I'm happy I was able to help!

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