Issue with Downloading and Viewing Smartsheet Attachments in iOS App

unosirov
unosirov
edited 03/31/25 in Smartsheet Basics

I'm experiencing an issue where Smartsheet attachments downloaded through the iOS app are missing their file extensions, such as .pdf or .jpg, making them difficult to view. This problem does not occur when using the web version of Smartsheet.
Currently, I am able to manually add the correct file extension to the downloaded attachment, which allows me to view the file correctly. However, I wanted to bring this to your attention and inquire if there is a more efficient solution or if this is a known issue.
Would it be possible to assist with this or provide a workaround?

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