Remove unsubscribe link and other information from automation emails

System

This discussion was created from comments split from: Removing all of the irrelevant footer information added by Smartsheet to Automation emails.

Char Norman

I am in need of the resolution related to the issues brought up here.

We are sending out emails/notifications to workers outside of our organization - non-licensed staff. We need the Smartsheet boilerplate removed from the notifications so the individuals we are notifying cannot 'unsubscribe'. If they Unsubscribe, it effectively renders our notifications useless.

Additionally, our non-licensed staff have no reason to see any of the Smartsheet information in the boilerplate because it does not relate to the work they perform for us.

If Unsubcribe cannot be removed, is there any way to hide the information from notifications going outside of our organization.

prime_nathaniel

@Char Norman this is likely not going to be possible, due to fcc can spam regulations non transactional emails have to have unsubscribe details on them. Most systems (even many transactional ones, will require this unsubscribe anyways).

If you are truly sending transational emails only, you should consider an API mailserver integration like mailgun, mandrill, or aws ses and send through middleware like bridge.